Tesery owner support

Real help for every mile

From choosing the right upgrade to getting an order back on track, our Tesla accessory specialists are here with practical, human support.
Email our support team

  • Email replies within 12 hours
  • AI help in seconds
  • 230,000+ Tesla owners served

Start here

What can we help with?

Choose the fastest path and we’ll route your question to the right team.

01

Order support

Changes, missing items, delivery questions or anything about an existing order.

Get order help 02

Product & fitment

Not sure what fits your Tesla? Tell us your model, year and product link.

Ask a fitment expert 03

Returns & warranty

Start a return, report an issue or check warranty coverage with our service team.

Start a request 04

Track my order

Get the latest shipment status instantly with your order details.

Track order

Recommended channel

Email our support team

Best for orders, returns, warranty questions and anything that benefits from a clear written record.

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Work with Tesery

Business & partnerships

Reach the team that can move your idea forward.

B2B wholesaleBulk pricing and retailer opportunities.b2b@tesery.com Creators & affiliatesContent, affiliate and campaign partnerships.market@tesery.com Business inquiriesCorporate and strategic opportunities.li@tesery.com

Good to know

Answers before you ask

Simple guidance for a smoother support experience.

How quickly will Tesery reply?

Our support team replies within 12 hours. Service hours are Monday through Saturday, 9:00 AM–6:00 PM GMT+8.

What should I include for order support?

Include your order number, the email used at checkout and a short description of what you need. Photos or a video are helpful for product or installation issues.

How can I confirm a product fits my Tesla?

Send us the product link plus your Tesla model, model year, left- or right-hand drive configuration and country. We will help verify compatibility before you order.

Where should I send a return?

Please contact customer service before sending anything. The Denver address shown below is not a return address and cannot receive returned parcels. Our team will provide the correct instructions for your request.

What can Tesery AI help with?

Tesery AI can answer many quick questions about products, fitment, shipping and store policies. For order changes, returns, warranty cases or anything that needs a detailed written record, email is still our recommended channel.

US business address 1575 N Franklin St, Denver, Colorado 80218, USA Not a return address Please contact customer service before returning any item so we can provide the correct destination and instructions.